My furnace thermostat stopped working, and when I called Dehlia answered the phone and set up an appointment. They charged less for a diagnostic call than larger companies. They are actively licensed, bonded and insured. Verne arrived 2 days later, explained what was broken in my 17 year old furnace and gave me an estimate and time of replacement for a new furnace. Dehlia confirmed via email and phone, and Don and Zack showed up as promised on time a week later and replaced my Bryant 90i furnace with a new Rheem 96% efficient 2 stage Variable speed 85,000btu gas furnace Model #R96VA0852521 and provided me with the paperwork warranty and removed the old one. Cost was $5,394.90 including tax. I gave up on trying to get 2 more estimates because every furnace company wants $125 to $200 to come out to do a diagnostic and this company wanted $75 to come out to look at it although admittedly they just took a look at it and said it was broken and repair would be $2 to $3k and should just get a new  one (this fee was waived when I agreed to buy a new furnace from them). They also said it was possible I could find cheaper installation elsewhere, but I was freezing in December and I just wanted heat and other companies were 2 to 3 weeks out for an appointment.  They were pleasant to chat with as they worked and Don updated a convoluted furnace exhaust piping system. They accept cash and check after a job is finished with no deposit up front and are clear that 3% is added if you pay via credit card.  Overall I am happy with my new furnace although I sure wish I could've replaced it myself to save some money.
At Genz-Ryan, we are here for you 24 hours a day, 7 days a week so you can count on us for all your heating repair work in the Minneapolis area. Our furnace repair technicians are well-trained and experienced. They’re ready to take care of any heating issue that you may have. We are a Lennox Premier Furnace Dealer and provide expert furnace repair service for most of the Minneapolis/St. Paul area. For over 60 years we have been getting the job done right the first time.
×