I'm so impressed and happy that I called Affordable Furnace Repair! Not only did they come out same day, but they were early and quick. They even showed me how I can try to fix it myself next time. And they were so nice and friendly! Sometimes it's weird to invite people into your home to work on something, but this wasn't weird or awkward to me. I feel like I'm gushing here, but I'm so happy our heat is working again so quickly!
My furnace thermostat stopped working, and when I called Dehlia answered the phone and set up an appointment. They charged less for a diagnostic call than larger companies. They are actively licensed, bonded and insured. Verne arrived 2 days later, explained what was broken in my 17 year old furnace and gave me an estimate and time of replacement for a new furnace. Dehlia confirmed via email and phone, and Don and Zack showed up as promised on time a week later and replaced my Bryant 90i furnace with a new Rheem 96% efficient 2 stage Variable speed 85,000btu gas furnace Model #R96VA0852521 and provided me with the paperwork warranty and removed the old one. Cost was $5,394.90 including tax. I gave up on trying to get 2 more estimates because every furnace company wants $125 to $200 to come out to do a diagnostic and this company wanted $75 to come out to look at it although admittedly they just took a look at it and said it was broken and repair would be $2 to $3k and should just get a new one (this fee was waived when I agreed to buy a new furnace from them). They also said it was possible I could find cheaper installation elsewhere, but I was freezing in December and I just wanted heat and other companies were 2 to 3 weeks out for an appointment. They were pleasant to chat with as they worked and Don updated a convoluted furnace exhaust piping system. They accept cash and check after a job is finished with no deposit up front and are clear that 3% is added if you pay via credit card. Overall I am happy with my new furnace although I sure wish I could've replaced it myself to save some money.
At Genz-Ryan, we are here for you 24 hours a day, 7 days a week so you can count on us for all your heating repair work in the Minneapolis area. Our furnace repair technicians are well-trained and experienced. They’re ready to take care of any heating issue that you may have. We are a Lennox Premier Furnace Dealer and provide expert furnace repair service for most of the Minneapolis/St. Paul area. For over 60 years we have been getting the job done right the first time.