CM Heating performed a Gas Furnace Diagnostic. Customer wanted his echo bee thermastat installed that he had bought himself. Furnace was working fine just wanted his thermastat installed. He thought that the $99 service fee was going to cover that but explained to him what the service fee was for, and explained that there is a additional install fee for the stat. Customer didn’t want to pay the additional fee so I called the office had them listen to the call to make sure we explained to the customer correctly and to see how they would like me to proceed. So I quoted the customer the fee to install the thermostat but he didn’t want us to install it so I left.
High-efficiency condensing furnaces (90% AFUE and above) are a bit more complex than conventional furnaces. The main differences between a conventional and condensing furnace is the heat exchanger technology used to extract heat from the combustion process and the method used to exhaust the combustion gases. In these ways, the furnaces are very different. The condensing furnace does not have a significantly more efficient combustion process than does a conventional furnace; both use gas burners with electronic ignition. The difference lies in that the condensing furnace has a more efficient heat extraction process after combustion.