Like all mechanical systems, your heat pump or gas furnace might run into trouble eventually. Stay alert to any sudden changes in the way that your furnace operates, such as loud or strange sounds as well as a spike in your energy bills. Our Federal Way heating repair technicians can restore the functionality and efficiency of your furnace in no time.

Start with your utility company; they can help a great deal. Comparing previous bills isn't always a good measure, as the weather is never exactly the same month to month. Instead, if you take your energy bill and divide it by the square footage of livable space in your home, don't count areas like unfinished garages or basements -- you can calculate how much you are spending to heat or cool each square foot of your home. Your energy provider can tell you what the average cost per square foot is in your region for that same period of time so you can compare apples to apples.


Our goal is to make you more comfortable in your home. When your furnace, central air conditioner, heat pump or boiler stops working and you need service, call the professionals at BGE HOME. Heating and cooling system breakdowns occur at the most inconvenient times, so rely on our certified, skilled technicians to make the repair quickly and correctly the first time.
Finally, don't underestimate the thermostat as a potential reason why your furnace is not working. Everything on the heating unit itself may function perfectly, but your home still will not heat right if the console you use to set the temperature doesn't communicate your input. A faulty thermostat can either be due to the wall unit itself, or the wiring that connects it to your furnace. Average thermostat repair costs are between $108 and $282, including labor. Replacement costs, of course, depend on the thermostat you choose. Visit our thermostat repair cost guide to learn more about this type of issue.

• If your furnace is inside the house, it may be located in an area that is magnifying the sound it makes – such as under a staircase. Often moving the furnace to another part of the house can reduce that noise. You may find that it’s in an area that was previously occupied by another older type of furnace, and you never heard those sounds from that one. Please keep in mind that modern furnaces are built differently – with multiple speeds and stages – which may create different sounds and require more airflow than your old ductwork has available. If the furnace doesn’t get enough air, it gets cranky.

For almost 30 years, Horizon Services has been providing top-quality heating services for homeowners throughout Delaware, Southern New Jersey, Southeastern Pennsylvania, and Northeastern Maryland. Whether you need furnace repair, heat pump replacement, new system installation, or comprehensive maintenance for your home's heating system, you can rely on our skilled team to get the job done quickly and efficiently. Our technicians undergo some of the most rigorous technical training in the industry, including 150 mandatory hours of technical and customer service training every year, in order to equip them with the skills, tools, and experience to handle any heating need you may have. No matter the issue you're currently dealing with, we can quickly and correctly diagnose the source of the problem and get right to work resolving the matter at hand.


It’s important to keep your furnace receives regular maintenance to ensure that it’s working properly and efficiently. Routine maintenance can also extend the life of your heating system by several years. Ask about our annual maintenance agreements that cover your plumbing, heating, and cooling systems and save you money. A furnace that has been neglected may be working too hard, which can result in inconsistent air temperatures in your Minneapolis area home. Learn more about the importance of routine maintenance on your HVAC system.
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