Customer has a 3 year old American Standard gas furnace, she said that her furnace and thermostat were fried and not working. She had an electrician come by and inspect it, but he wasn't able to do anything. Upon investigation, I found that the thermostat has failed due to a power surge that hit the home. I also found that the fuse on the control board was blown and the contactor at the condenser was fried along with wiring. I replaced thermostat, contactor, and fuse/wiring and tested all modes of operation. All components are within manufacturers specifications and system fully operational. Recommend annual maintenance and power surge protector for either home or equipment.

Don has earned a lifetime customer! My wife and I moved into our fixer-upper house this summer and just when the weather turned we realized that the 8 year old Goodman furnace in our basement had rusted heat exchange pipes and was leaking carbon monoxide. (So much for the $400 I paid to an home inspector before we moved in...) Fortunately, the furnace had a warranty still active. Not so fortunately, Goodman was incompetent in getting us the replacement part. It took them a month to send it, and then it wasn't even the right part. Don went to bat for us and convinced Goodman to foot the bill for an entirely new furnace! He and another worker made time in their busy schedule during thanksgiving week to come out and get the unit installed. This is above and beyond service and I couldn't be happier.
For starters, once a year, vacuum out the area around the furnace’s blower. If possible, also slide out the fan unit, clean each fan blade with a toothbrush, and then vacuum with a brush attachment on a vacuum cleaner. While you’re at it, look for oil ports on the motor, normally located near the motor shaft. If the motor has these, apply two to three drops of non-detergent motor oil into each port (you may have to remove a cover plate to do this). Though most contemporary motors don’t require lubrication, do lubricate motors with oil ports once a year. For more about maintenance, see Maintenance Checklist for Central Heating Systems.
If your furnace has a pilot light, look for the flame. Check your owner’s manual or the instructions posted inside the furnace cabinet for step-by-step lighting instructions. Usually this involves first turning the gas valve to Off and waiting a couple of minutes. Then you turn it to Pilot. Next, press and hold it down while you light the flame. Last, wait a minute or so, release it, and then turn it to On.
Cut down on energy costs and prevent damage to your furnace by addressing a gas furnace that's overactive or short cycling. Besides the need for consistently comfortable temperatures, this issue could cause long-term safety issues to your home, making it very important to address. From a faulty thermostat to a dirty filter, there are several possible causes to investigate.
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