It’s important to keep your furnace receives regular maintenance to ensure that it’s working properly and efficiently. Routine maintenance can also extend the life of your heating system by several years. Ask about our annual maintenance agreements that cover your plumbing, heating, and cooling systems and save you money. A furnace that has been neglected may be working too hard, which can result in inconsistent air temperatures in your Minneapolis area home. Learn more about the importance of routine maintenance on your HVAC system.
Hi This is my 1st summer owning this house. My electric bill has been doubling for 3 months in a row..I have a Carrier 25HPA6 Performance Series 2 Stage Heat Pump...I recently went online and found instructions on how to clean the outdoor unit. I did so and it was not very dirty. I also have a generator that kicks on when I lose power which does not support the AC unit..We did lose power for a few days recently. I have 2 faults showing on the heat pump unit..one being 53 outdoor air sensor not reading or out of range 255 events and F 37 control fault, heater stuck on 13 events.It is set to cool and the fan to auto. I have never had a heat pump or central Air and am very green to this.The previous owners left no manuals.I have found one online but for installation only. PLease help?
You can reschedule or cancel your service at any time. To reschedule, simply go to Your Orders, find your service order and click on the ‘Contact Provider’ button on Your Orders page. To cancel, click on the 'Cancel Order' button on Your Orders page. Payment goes to the pro from your secure Amazon account. Because you aren't charged until the actual work is completed, cancelling a job doesn't require a refund.
The thermocouple is a copper rod that the pilot flame heats-up. When it gets hot enough, the thermocouple signals that there is enough heat to burn the gas fuel being released into the appliance—and so it allows the gas to be released to the burners. In some cases where the pilot light won’t stay lit, the thermocouple needs to be adjusted or replaced. This is generally a job for a professional.
We are committed to providing you with services that are effective and efficient. We do the job right the first time, but more importantly, we won't charge our customer when we didn’t fix it the first time. For almost 30 years, we have been providing our customers with work from industry-certified technicians. Our team has the skill and knowledge to get the job done right the first time out!

At Genz-Ryan, we are here for you 24 hours a day, 7 days a week so you can count on us for all your heating repair work in the Minneapolis area. Our furnace repair technicians are well-trained and experienced. They’re ready to take care of any heating issue that you may have. We are a Lennox Premier Furnace Dealer and provide expert furnace repair service for most of the Minneapolis/St. Paul area. For over 60 years we have been getting the job done right the first time.
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