I'd had them come out before and called because my thermostat wasn't getting power. They said they don't service townhomes. I said that must be a new policy because they've been out before and she said they've had it for awhile. I tried to ask why they don't service townhomes and she said they don't service attached homes or commercial properties. I said that my home isn't commercial and it doesn't really answer my question, but I guess I'll go elsewhere. I couldn't find this policy on their website and I can't really understand why a townhome furnace would be different than an unattached home. When they came out before I seem to remember they did a good job, so it's too bad they have odd policies now.
As Idaho’s HVAC comfort and zoning specialists, Ultimate Heating & Air handles all of your residential heating, cooling, and air quality requirements.  For every project, we target energy efficiency and reliability of your essential equipment, trimming cost of operation and ownership, while optimizing comfort.  Through industry-leading innovations in both products and strategies, we simplify the challenges of everyday life, put you in superior control over your indoor environment, and promote sustainable solutions.
Gas furnaces and heaters have control shutoffs to prevent gas leaks, but they are not fail-safe. If you smell gas in your house, do not turn any lights on or off, and do not try to shut off the gas leading to the furnace. Get out of the house, leaving the door open, and immediately call the gas company or the fire department to report a leak. Do not re-enter your home.

Cut down on energy costs and prevent damage to your furnace by addressing a gas furnace that's overactive or short cycling. Besides the need for consistently comfortable temperatures, this issue could cause long-term safety issues to your home, making it very important to address. From a faulty thermostat to a dirty filter, there are several possible causes to investigate.
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